“This book is much more than you may think it is. Scale is not just about designing Web sites that don’t crash when lots of users show up. It is about designing your company so that it doesn’t crash when your business needs to grow. These guys have been there on the front lines of some of the most successful Internet companies of our time, and they share the good, the bad, and the ugly about how to not just survive, but thrive.”

–Marty Cagan, Founder, Silicon Valley Product Group

“A must read for anyone building a Web service for the mass market.”

–Dana Stalder, General Partner, Matrix Partners

“Abbott and Fisher have deep experiences with scale in both large and small enterprises. What’s unique about their approach to scalability is they start by focusing on the true foundation: people and process, without which true scalability cannot be built. Abbott and Fisher leverage their years of experience in a very accessible and practical approach to scalability that has been proven over time with their significant success.”

–Geoffrey Weber, VP of Internet Operations/IT, Shutterfly

“If I wanted the best diagnoses for my health I would go to the Mayo Clinic. If I wanted the best diagnoses for my portfolio companies’ performance and scalability I would call Martin and Michael. They have recommended solutions to performance and scalability issues that have saved some of my companies from a total rewrite of the system.”

–Warren M. Weiss, General Partner, Foundation Capital

“As a manager who worked under Michael Fisher and Marty Abbott during my time at PayPal/eBay, the opportunity to directly absorb the lessons and experiences presented in this book are invaluable to me now working at Facebook.”

–Yishan Wong, Director of Engineering, Facebook

“The Art of Scalability is by far the best book on scalability on the market today. The authors tackle the issues of scalability from processes, to people, to performance, to the highly technical. Whether your organization is just starting out and is defining processes as you go, or you are a mature organization, this is the ideal book to help you deal with scalability issues before, during, or after an incident. Having built several projects, programs, and companies from small to significant scale, I can honestly say I wish I had this book one, five, and ten years ago.”

–Jeremy Wright, CEO, b5media, Inc.

“Only a handful of people in the world have experienced the kind of growth-related challenges that Fisher and Abbott have seen at eBay, PayPal, and the other companies they’ve helped to build. Fewer still have successfully overcome such challenges. The Art of Scalability provides a great summary of lessons learned while scaling two of the largest internet companies in the history of the space, and it’s a must-read for any executive at a hyper-growth company. What’s more, it’s well-written and highly entertaining. I couldn’t put it down.”

–Kevin Fortuna, Partner, AKF Consulting

“Marty and Mike’s book covers all the bases, from understanding how to build a scalable organization to the processes and technology necessary to run a highly scalable architecture. They have packed in a ton of great practical solutions from real world experiences. This book is a must-read for anyone having difficulty managing the scale of a hyper-growth company or a startup hoping to achieve hyper growth.”

–Tom Keeven, Partner, AKF Consulting

“The Art of Scalability is remarkable in its wealth of information and clarity; the authors provide novel, practical, and demystifying approaches to identify, predict, and resolve scalability problems before they surface. Marty Abbott and Michael Fisher use their rich experience and vision, providing unique and groundbreaking tools to assist small and hyper-growth organizations as they maneuver in today’s demanding technological environments.”

–Joseph M. Potenza, Attorney, Banner & Witcoff, Ltd.

A Comprehensive, Proven Approach to IT Scalability from Two Veteran Software, Technology, and Business Executives

In The Art of Scalability, AKF Partners cofounders Martin L. Abbott and Michael T. Fisher cover everything IT and business leaders must know to build technology infrastructures that can scale smoothly to meet any business requirement. Drawing on their unparalleled experience managing some of the world’s highest-transaction-volume Web sites, the authors provide detailed models and best-practice approaches available in no other book.

Unlike previous books on scalability, The Art of Scalability doesn’t limit its coverage to technology. Writing for both technical and nontechnical decision-makers, this book covers everything that impacts scalability, including architecture, processes, people, and organizations.

Throughout, the authors address a broad spectrum of real-world challenges, from performance testing to IT governance. Using their tools and guidance, organizations can systematically overcome obstacles to scalability and achieve unprecedented levels of technical and business performance.

Coverage includes

• Staffing the scalable organization: essential organizational, management, and leadership skills for technical leaders
• Building processes for scale: process lessons from hyper-growth companies, from technical issue resolution to crisis management
• Making better “build versus buy” decisions
• Architecting scalable solutions: powerful proprietary models for identifying scalability needs and choosing the best approaches to meet them
• Optimizing performance through caching, application and database splitting, and asynchronous design
• Scalability techniques for emerging technologies, including clouds and grids
• Planning for rapid data growth and new data centers
• Evolving monitoring strategies to tightly align with customer requirements