| Over the past two decades, my colleagues and I have helped many businesses create shareholder value primarily through process improvement. But we often found that clients who restricted their efforts to improvement approaches such as Lean and/or Six Sigma would hit a ceiling in profit generation: though progress was significant, there was only so much they could accomplish through process improvement.
Where did this ceiling come from? Our most recent research and our experience over the last few years led us to a startling conclusion: that there is an entirely separate dimension to operating improvement that often presents the single largest opportunity for cost reduction and the most significant hurdle to profitable growth in most companies. What is this mysterious force? Complexity.
Here’s a guarantee: Somewhere in your business, there is too much complexity—more product offerings than your customers want, more services than your markets can support with positive Economic Profit, too many ways of accomplishing the same output, etc. This kind of complexity generates huge non-value-add costs, work your customers wouldn’t want to pay for if they had an alterative. These costs are enormous in terms of lost profit and growth, and are hidden in overhead— a hidden profit pool of huge potential.
It’s also possible that there may be places in your business with too little complexity in your offerings, where you’re missing opportunities by having too few options for your customers. And there’s another contributor to the hidden profit pool: revenues you could easily generate if you understood what your customers value and are willing to pay for. Every CEO and senior executive who has seen the data presented in this book has responded “We know we have complexity. We know it’s a big problem. We want to know more.” Supplying the “more” is one purpose of this book. |
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The Global Encyclopedia of Lesbian, Gay, Bisexual and Transgender LGBTQ History: 3 Volume set (The Global Encyclopedia of Lesbian, Gay, Bisexual & Transgender History)
A three-volume set, The Global Encyclopedia of Lesbian, Gay, Bisexual, and Transgender History (Charles Scribner's Sons) will provide a global view of the history of LGBTQ, covering significant figures and events worldwide. Wide-ranging in scope, this encyclopedia complements courses in a variety of disciplines, including history,... | | Ruby Wizardry: An Introduction to Programming for Kids
The Ruby programming language is perfect for beginners: easy to learn, powerful, and fun to use! But wouldn't it be more fun if you were learning with the help of some wizards and dragons?
Ruby Wizardry is a playful, illustrated tale that will teach you how to program in Ruby by taking you on a fantastical... | | A Tutorial Introduction to VHDL Programming
This book helps readers create good VHDL descriptions and simulate VHDL designs. It teaches VHDL using selected sample problems, which are solved step by step and with precise explanations, so that readers get a clear idea of what a good VHDL code should look like.
The book is divided into eight chapters, covering aspects ... |
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