| The perspectives and techniques used in human-computer interaction design, practice and research are broadening. This book looks at emerging approaches which are likely to contribute to the discipline in near future. The emphasis is on the social, cognitive, emotional, creative and active dimensions of the human actor. The underlying idea is that human character rather than technology should determine the nature of interaction. The concept of "interaction design" covers this broader range of concerns relevant to enabling quality design. Each chapter emphasizes alternative perspectives on interaction and new concepts to help researchers and practitioners relate to alternative design approaches and opportunities. Many of these new elements can be found to be successful and established in other fields, such as information systems development and industrial design. This volume will be of considerable value to those seeking innovative and developing perspectives upon both designing and ensuring effective interaction between humans and technology.
Human interaction with technological artefacts is a fascinating research domain. We are constantly surrounded by physical objects that are primarily designed for people to use and from which they can benefit. However, with some of those artefacts we, as users, are satisfied, and with others we are not. We make assessments and judgements about the difficulty, pleasantness, appropriateness and effectiveness of the products we interact with in our everyday life. How we use such products is determined by these continual assessments. Although users may not be systematic in their assessment, user dissatisfaction leads to the potential benefits of an artefact not being realised and its misuse, abandonment or even rejection. For instance, if one word processor is found to be easier to use than another it may be preferred, despite both of them offering the same functionality. The increasing adoption, integration and inclusion of technological artefacts in work, leisure and education means that a considerable range of users’ needs must be recognised in order for technology to serve its intended purpose. In the case of a preferred word processor, the preference may be defined at an organisational level, and the users may simply have to manage with the technology provided. Hence, it is vital that interface design can follow the possibilities opened up by technology, ensuring that users are able to interact effectively and efficiently with the ever-improving functionality offered by technology |
