Whether making a presentation or dealing one on one, interacting at a meeting or just answering questions, do others listen when you talk? This book explains how to communicate successfully so people listen, understand, and are persuaded. It is a comprehensive guide to every aspect of communicating in the workplace and beyond.
How can a book about communicating begin from anywhere else?
Anywhere else than acknowledging the typical order by which we all make contact with each other? And then using it, step by step, with you?
How can I ask you to listen to me any further unless I first let you do the usual checking we all do before we start to trust and gather interest in a potential "teller"?
If a stranger walked into your office and said, "Change the way you report your fourth quarter results. I know a better way," would you just do it? Surely not.
