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Performance Dashboards: Measuring, Monitoring, and Managing Your Business

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The Power of FOCUS … Over the past several decades we all have been trying to use information through technology to optimize our businesses and make our lives easier. So why have so many businesses failed and why do most organizations continue to struggle to fi nd that “ competitive advantage ” that will take them to the next level? If you are interested in fi nding a sustainable solution that will help you look forward to where your business should be heading versus only looking backward at where you have been, you need to look through Wayne ’ s “ Organization Magnifying Glass ” to help you focus on the future.

Whether you are just starting your career or have been in this industry for as long as I have, this book will take you on a thought - provoking journey and offer you many techniques that Wayne has gleaned for some of the best practitioners in the fi eld on delivering real and sustainable value from your information. I have sold to, consulted with, and provided education to hundreds of organizations over the past 25 years and almost all of them struggled with putting all of the pieces of this puzzle together. As we move into the next decade and try to fi nd our way in this new economy, we are quickly realizing that “ business as usual ” no longer applies. Businesses are facing a new global economic environment. If our businesses are to survive, we must fi gure it out quickly.

Tips, techniques, and trends on harnessing dashboard technology to optimize business performance

In Performance Dashboards, Second Edition, author Wayne Eckerson explains what dashboards are, where they can be used, and why they are important to measuring and managing performance. As Director of Research for The Data Warehousing Institute, a worldwide association of business intelligence professionals, Eckerson interviewed dozens of organizations that have built various types of performance dashboards in different industries and lines of business. Their practical insights explore how you can effectively turbo-charge performance–management initiatives with dashboard technology.

  • Includes all-new case studies, industry research, news chapters on "Architecting Performance Dashboards" and "Launching and Managing the Project" and updated information on designing KPIs, designing dashboard displays, integrating dashboards, and types of dashboards.
  • Provides a solid foundation for understanding performance dashboards, business intelligence, and performance management
  • Addresses the next generation of performance dashboards, such as Mashboards and Visual Discovery tools, and including new techniques for designing dashboards and developing key performance indicators
  • Offers guidance on how to incorporate predictive analytics, what-if modeling, collaboration, and advanced visualization techniques

This updated book, which is 75% rewritten, provides a foundation for understanding performance dashboards, business intelligence, and performance management to optimize performance and accelerate results.

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