If you are a new manager, you know that stepping onto the management career ladder means added responsibilities, heavy workloads, new business challenges, and high expectations. These certainties, combined with little training or formal management education, can make for dramatic workplace pitfalls.
This essential go-to reference is designed for newly hired, first-time managers, or those promoted from within—as well as for experienced managers in search of a refresher on basic management skills—who want to prepare themselves to succeed in their current role and position themselves for future career growth. Florence Stone, a 30-year veteran of the American Management Association, shares realistic advice, skill-building techniques, and tools that can spell the difference between success and failure—from the basics of planning, budgeting, and tracking, to communication and listening skills, leadership, change management, and work-life balance issues. Managers can learn to:
- Boost confidence while lowering stress related to new duties.
- Improve personal performance and job satisfaction.
- Improve team productivity.
- Demonstrate skills, abilities, and knowledge expected by upper level managers and executives.
- Grow professionally.
Special interactive sections include self-assessment tests to measure knowledge and attitudes, checklists to ensure no action is left hanging, and stories of management blunders demonstrating that others have been down the same road. This is the complete one-stop resource for managers committed to succeed.
About the Author
Florence Stone is currently editorial director of the American Management Association’s (AMA) Web sites and manages the organization’s quarterly journal, MWorld. A visible and respected leader in management circles, Stone is also a member of the certification review board of the Association of Professionals in Business Management. She is a popular speaker on management topics and a regular contributor to a variety of business publications, and she has authored 15 business books, including profiles of high-visibility business leaders such as The Oracle of Oracle (on Larry Ellison) and Business the Amazon.Com Way (on Jeff Bezos).
