| This book is about change. It is as much a how-to guide for using a wiki as it is a how-to guide for making change happen. Status quo often becomes the norm when the tools available to people are difficult to use, highly structured and only meet a narrow set of needs, and don’t elicit a positive emotional connection from the people that use them. The wiki is a product of the idea that change can replace status quo as the norm if people have tools that do respond to their needs, emphasize the importance of people in building and managing knowledge, and maximize the feeling that they’re in charge of their own success.
In this book, you’ll explore the value of collaborative approaches that emphasize equal responsibility over hierarchy, look at the key differences between Wikipedia and thewikis used by organizations, and explorewhatmakes awiki different from other tools used for communication and collaboration. Based on my work running large-scalewiki projects and advising organizations on their wiki adoption, I’ve laid out a plan that shows you how to make the case for a wiki in your organization, run a wiki pilot that builds real, highly relevant examples you can use later on to grow wiki use, drive adoption throughout your organization, and minimize obstacles along the way. |
