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Building High Performance Business Relationships: Rescue, Improve, and Transform Your Most Valuable Assets

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A practical guide for building and maintaining high performance business relationships

Every business sinks or swims on the quality of its relationships and alliances, whether they are between management and staff, departments, subsidiaries, partners, suppliers, or customers. It's no wonder then that building and maintaining high performance relationships has emerged as one of the hottest topics in today's hypercompetitive, global business environment. This indispensable guide will help you to understand what high performance relationships are and how they work. Written by a distinguished pioneer in the field, it explains what a high performance business culture populated by a fully engaged workforce looks like. It describes simple, proven strategies and techniques for implementing and sustaining high performance relationships, both internally, within your organizations, and externally. And, it details the many benefits that await business organizations of any size that place greater emphasis on relationship performance management.

  • Offers simple and effective methods for building successful business and organizational relationships
  • Concise and easy to read, this book provides a common language and practice for high performance relationship management and critical change management
  • Arms you with an array of tested-in-the-trenches tools for building robust and sustainable high performance business relationships
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Marine Propellers and Propulsion, Third Edition
Marine Propellers and Propulsion, Third Edition

Propulsion technology is a complex, multidisciplinary topic with design, construction, operational and research implications. Bringing together a wealth of disparate information from the field, Marine Propellers and Propulsion provides comprehensive and cutting edge coverage to equip marine engineers, naval architects and anyone...

Wound Healing and Ulcers of the Skin: Diagnosis and Therapy - The Practical Approach
Wound Healing and Ulcers of the Skin: Diagnosis and Therapy - The Practical Approach

-  Not only written by experts but the content of each of the chapters has also been peer-reviewed.

- Presents a step-by-step approach to the treatment of chronic wounds.

- For dermatologists, but also many other medical disciplines such as general practitioners and family physicians who also treat chronic...

Java 2: The Complete Reference, Fifth Edition
Java 2: The Complete Reference, Fifth Edition

The past few years document the following fact: The Web has irrevocably recast the face of computing and programmers unwilling to master its environment will be left behind.

The preceding is a strong statement. It is also true. More and more, applications must interface to the Web. It no longer matters much what the...


Code Complete, Second Edition
Code Complete, Second Edition

This book synthesizes construction techniques from a variety of sources. In addition to being widely scattered, much of the accumulated wisdom about construction has resided outside written sources for years (Hildebrand 1989, McConnell 1997a). There is nothing mysterious about the effective, high-powered programming techniques...

Fundamentals of Cancer Prevention
Fundamentals of Cancer Prevention

An authoritative work that provides a detailed review of the current status of practice and research in cancer prevention and control – an essential reference guide and tool for primary care physicians, the research community and students.

Written as a collaborative work by the faculty of the nationally-renowned Cancer...

The Architecture of Privacy: On Engineering Technologies that Can Deliver Trustworthy Safeguards
The Architecture of Privacy: On Engineering Technologies that Can Deliver Trustworthy Safeguards

Technology’s influence on privacy not only concerns consumers, political leaders, and advocacy groups, but also the software architects who design new products. In this practical guide, experts in data analytics, software engineering, security, and privacy policy describe how software teams can make privacy-protective features...

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