| During the past two decades, technological development related to telecommunication technologies has allowed organizations of all types and size to be able to develop effective networking applications in support of information management. Furthermore, telecommunication technologies combined with computer technology have created the foundation of modern information technology which has affected all aspects of societal and organizational functions in our modern world. Cases on Telecommunications and Networking, part of Idea Group Inc.’s Cases on Information Technology Series, presents a wide range of the most current issues related to the planning, design, maintenance, and management of telecommunications and networking technologies and applications in organizations. Real-life cases included in this volume clearly illustrate challenges and solutions associated to the effective utilization and management of telecommunications and networking technologies in modern organizations worldwide.
The cases included in this volume cover a wide variety of topics, such as virtual e-businesses, automotive industry networks, software metrics at a telecommunications company, telecommuting managerial issues, defining service level agreements based on metrics, mobile licenses and customer value, integrating library, telecommunications and computing services in a university, nation-wide ICT infrastructure introduction, the telecommuting life, the application of an object-oriented metasystem, IT and large organizations, deregulation in the telecommunications sector on an IT-based services organization, implementing a wide-area network at a Naval Air Station, IT in the pharmaceutical industry, Internet upgrades at a construction equipment retailer, architecture implementation for an young company’s integration project, collaborative engineering shared workspace, the evolution of an e-commerce entity, Internet technologies used as a supplement to traditional classroom subject delivery, and the implementation of a wide area network.
As telecommunications and networking technologies become an influential force driving modern information technologies, such as electronic commerce and government and wireless and mobile commerce, management will need to stay up-to-date with current technologies, innovations, and solutions related to the utilization and management of telecommunications and networking technologies in organizations. The best source of knowledge regarding these issues is found in documented, real-life case studies. Cases on Telecommunications and Networking will provide practitioners, educators and students with important examples of telecommunications and networking systems implementation successes and failures. An outstanding collection of current real-life situations associated with the effective utilization of telecommunications and networking systems, with lessons learned included in each case, this publication should be very instrumental for those learning about the issues and challenges in the field of telecommunications and networking systems.
About the Author Mehdi Khosrow-Pour, D.B.A. is currently the Executive Director of the Information Resources Management Association (IRMA). Previously, he served on the faculty of the Pennsylvania State University as an Associate Professor of Information Systems for twenty years. He has written or edited over twenty books in Information Technology Management and he is also the editor of the Information Resources Management Journal, Journal of Cases on Information technology, Journal of Electronic Commerce in Organizations, and International Journal of Cases on Electronic Commerce. |