The evolution of managing Cloud Computing Services in principles and practices provided
by the best practices IT Service Management framework provides the more holistic
guidance needed for an industry that continues to mature and develop at a rapid pace.
Many organizations and individuals who had previously struggled with their adoption and
implementation of Cloud Computing solutions will continue to find challenges in
implementing a management framework as part of their approach for governance of their
Cloud Computing initiatives. In light of this, the primary goal of this book is to provide the
support materials needed to enable the understanding and application of the Service
Management framework in a Cloud Computing Solution.
This comprehensive book is designed as an easy reference that will walk you through the
5 Lifecycle critical steps you need to take to create a successful portfolio of managed
Cloud Computing IT Services. In addition you will learn how to manage and refine your
Cloud Computing service portfolio as your company's business evolves.
We hope you find this book to be a useful tool in your educational library and wish you well
in your IT Service Management for Cloud Computing career!
Examines Cloud Computing infrastructure, service management, committed availability, reliability, measurement tools & best practices, with in-depth focus on risks & returns.
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