Home | Amazing | Today | Tags | Publishers | Years | Account | Search 
CMMI for Services: Guidelines for Superior Service (2nd Edition) (SEI Series in Software Engineering)

Buy

CMMI® for Services (CMMI-SVC) is a comprehensive set of guidelines to help organizations establish and improve processes for delivering services. By adapting and extending proven standards and best practices to reflect the unique challenges faced in service industries, CMMI-SVC offers providers a practical and focused framework for achieving higher levels of service quality, controlling costs, improving schedules, and ensuring user satisfaction. A member of the newest CMMI model, CMMI-SVC Version 1.3, reflects changes to the model made for all constellations, including clarifications of high-maturity practices, alignment of the sixteen core process areas, and improvements in the SCAMPI appraisal method.

 

The indispensable CMMI® for Services, Second Edition, is both an introduction to the CMMI-SVC model and an authoritative reference for it. The contents include the complete model itself, formatted for quick reference. In addition, the book’s authors have refined the model’s introductory chapters; provided marginal notes to clarify the nature of particular process areas and to show why their practices are valuable; and inserted longer sidebars to explain important concepts. Brief essays by people with experience in different application areas further illustrate how the model works in practice and what benefits it offers.

 

The book is divided into three parts.

 

Part One begins by thoroughly explaining CMMI-SVC, its concepts, and its use. The authors provide robust information about service concepts, including a discussion of lifecycles in service environments; outline how to start using CMMI-SVC; explore how to achieve process improvements that last; and offer insights into the relationships among process areas.

 

Part Two describes generic goals and practices, and then details the complete set of twenty-four CMMI-SVC process areas, including specific goals, specific practices, and examples. The process areas are organized alphabetically by acronym and are tabbed for easy reference.

 

Part Three contains several useful resources, including CMMI-SVC-related references, acronym definitions, a glossary of terms, and an index.

 

Whether you are new to CMMI models or are already familiar with one or more of them, this book is an essential resource for service providers interested in learning about or implementing process improvement.

(HTML tags aren't allowed.)

DevOps for Serverless Applications: Design, deploy, and monitor your serverless applications using DevOps practices
DevOps for Serverless Applications: Design, deploy, and monitor your serverless applications using DevOps practices

Set up complete CI and CD pipelines for your serverless applications using DevOps principles

Key Features

  • Understand various services for designing serverless architecture
  • Build CD pipelines using various cloud providers for your serverless applications
  • ...
Hands-On System Programming with Linux: Explore Linux system programming interfaces, theory, and practice
Hands-On System Programming with Linux: Explore Linux system programming interfaces, theory, and practice

Get up and running with system programming concepts in Linux

Key Features

  • Acquire insight on Linux system architecture and its programming interfaces
  • Get to grips with core concepts such as process management, signalling and pthreads
  • Packed with industry...
Factory Planning Manual: Situation-Driven Production Facility Planning
Factory Planning Manual: Situation-Driven Production Facility Planning

This book describes the factory planning process with its manifold practical characteristics. Previous planning approaches only emanate from the product model. Future plannings need to allow for dissimilarity of an individual factory more strongly, i.e., the factory will feature even more individual characteristics according to its position...


Git Version Control Cookbook: Leverage version control to transform your development workflow and boost productivity, 2nd Edition
Git Version Control Cookbook: Leverage version control to transform your development workflow and boost productivity, 2nd Edition

A series of practical recipes to simplify the Git learning experience and increase your productivity when using Git version control

Key Features

  • Explore practical recipes to use Git's most advanced features
  • Learn how Git references its objects and how history is...
ITIL Service Operation 2011 Edition (Best Management Practices)
ITIL Service Operation 2011 Edition (Best Management Practices)

The ITIL Editions 2011 has been updated for clarity, consistency, correctness and completeness. By focusing on delivery and control process activities, ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis. Key Features The updated ITIL publications share a similar...

Getting Started with Containerization: Reduce the operational burden on your system by automating and managing your containers
Getting Started with Containerization: Reduce the operational burden on your system by automating and managing your containers

Choose the smarter way to learn about containerizing your applications and running them in production.

Key Features

  • Deploy and manage highly scalable, containerized applications with Kubernetes
  • Build high-availability Kubernetes clusters
  • Secure your...
©2019 LearnIT (support@pdfchm.net) - Privacy Policy