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Communications Technology Guide for Business (Artech House Telecommunications Library)

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This detailed guide for business managers describes communication technologies worldwide -- including the Internet and Web, digital mobile telephony, ISDN, SMDS, frame relay, and ATM -- and offers practical advice for selecting the most suitable technology for a particular business.

Written especially for non-technical managers in engineering, communications, and information technology industries, it explains a wide range of technologies and describes their underlying principles and features, as well as the factors that differentiate them, such as cost, security, availability, and performance. The book showcases typical applications, exposes inherent limitations, explains pricing and methods of comparison, and discusses security pitfalls and protection systems. Its coverage of implementation issues includes an outline of the business planning process and recommendations on solution design, procurement, and supplier management.

About the Author

Richard Downey works in the training division at Telecom Eireann in Dublin, Ireland where he is responsible for the development and delivery of technical induction and datacommunications training. Sean Boland is a member of the access technology division at Telecom Eireann. He also lectures at the Dublin Institute of Technology and Trinity College. Philip Walsh is an operations and maintenance consultant for Ericsson Systems Expertise in Dun Laoghaire, Ireland, where he specializes in intelligent networks.

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