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Encyclopedia of Digital Government

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Encyclopedia of Digital Government, 9781591407898 (1591407893), IGI Global, 2006
and interact with their stakeholders. This explains why digital government or electronic government (e-government) has become one of the most important topics in the public sector reform agenda. Such an e-transformation in government and public governance has its roots in the 1950s when some few professionals and academics started to speak about the computerization of public organizations. For several decades the discussion was meek, concerning mainly the use of computers in internal operations of public administrations, such as accounting and recordkeeping. Wider perspectives started to gain ground as late as 1980s in the wake of the introduction of personal computers and the merge of computers and telecommunications. Yet, the most fundamental recent turn in the information technology revolution was the Great Internet Explosion of 1993-1994 and the increased popularity of World Wide Web (WWW) in particular. Since then the transformative power of e-government has been generally recognized. The Encyclopedia of Digital Government discusses topics that are at the core of this ongoing transformation.

When Dr. Mehdi Khosrow-Pour of Idea Group Inc. in late 2003 invited us to edit a new encyclopedia on electronic government or digital government, we were eager to grab the opportunity. We had, together with our colleague Professor Reijo Savolainen, just edited a book titled eTransformation in Governance: New Directions in Government and Politics (IGP, 2004) and were keen to continue our ongoing intellectual journey towards the better understanding of etransformation in government. With the continuously increasing interest in this topic all over the world, we felt that the time was ripe for such an endeavor. This is how the project got started.

Let us remind here that in spite of the slight differences in their connotations, we use the terms “digital government” and “electronic government” (e-government) synonymously. Our starting point has been to avoid one-dimensional or too narrow conceptions of digital government. This has allowed us to provide an open forum for academics and experts to present their views of digital government and related topics, which in turn has made it possible to create a collection of articles that reflects the richness of topics, concepts, approaches, and contexts in this new interdisciplinary research field.
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