No two data quality projects are the same. Some are large efforts focused entirely on improving some quality aspect of information. Others are subprojects within other efforts, such as a data migration. Still others are led by a few individuals trying to make a difference as they perform their everyday activities. What I like about McGilvray's Ten Steps approach is that it can serve any of these situations. This book provides a structured, easy-to-understand, and easy-to-govern methodology that you can apply to the degree that is appropriate for you.
Information is currency. Recent studies show that data quality problems are costing businesses billions of dollars each year, with poor data linked to waste and inefficiency, damaged credibility among customers and suppliers, and an organizational inability to make sound decisions. In this important and timely new book, Danette McGilvray presents her Ten Steps approach to information quality, a proven method for both understanding and creating information quality in the enterprise. Her trademarked approachin which she has trained Fortune 500 clients and hundreds of workshop attendeesapplies to all types of data and to all types of organizations.
* Includes numerous templates, detailed examples, and practical advice for executing every step of the Ten Steps approach.
* Allows for quick reference with an easy-to-use format highlighting key concepts and definitions, important checkpoints, communication activities, and best practices.
* A companion Web site includes links to numerous data quality resources, including many of the planning and information-gathering templates featured in the text, quick summaries of key ideas from the Ten Step methodology, and other tools and information available online.
About the Author
Danette McGilvray is president and principle of Granite Falls Consulting, Inc., a firm specializing in information and data quality management to support key business processes around customer satisfaction, decision support, supply chain management, and operational excellence.