| Longing to break free from the phone company's tethers? This is the place to start! Realizing that VoIP is still just an acronym to many (and an intimidating one at that), author Dave Field speaks squarely to you, the consumer, demonstrating that you don't have to be a technologist to start achieving significant savings through Internet phone services. Keeping acronyms to a minimum, introducing important terms in sidebars, and using anecdotal accounts of real-world installations to personalize the subject, this guide provides everything you need to know to evaluate, select, and install VoIP systems. After learning just what VoIP is and how it came into being, you'll quickly get down to the nitty-gritty with chapters on choosing a phone service, planning for VoIP, installing the equipment, setting up service, common VoIP problems (and their solutions!), security, getting the best value from VoIP, traveling with VoIP, and the future of VoIP. Scattered throughout, you'll find plenty of tips and sage advice to ease the way.
About author
By day, Dave Field is a mild-mannered systems engineer for a theme park in Bloomington, Minnesota. In this role, he has directed the installation of Camp Snoopy's entire network infrastructure. He has been the principal architect of point-of-sale implementations, ERP rollouts, and e-commerce initiatives.
After hours, Dave becomes an author, freelance trainer, and presenter. Certified MCSA and MCSE, Dave is expert at networking technologies and support-desk topics. He has delivered training at Microsoft Certified Technical Education Centers and has written content for Microsoft and Osborne/McGraw-Hill for the MCSE, MCSA, and MCDST certifications.
Dave's experience with Voice over IP began with softphones in 1996 and the MultiTech MultiVoIP hardware in 1999. He currently subscribes to more than a half-dozen VoIP services and is evaluating business telecommunications convergence solutions for Camp Snoopy.
Dave has written How to Do Everything with Windows XP Home Networking for Osborne/McGraw-Hill and Installing, Configuring, and Administering Windows XP Professional (70-270) (an academic textbook) for Microsoft Learning. |
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