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IT Service Management: A Guide for ITIL Foundation Exam Candidates Second Edition

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ITIL® and IT service management have been practised successfully around the world for more than 20 years. ITIL® is a framework for IT service management and provides best management practice to meet ISO/IEC 20k. This guide introduces ITIL both to Foundation Examination candidates and to people simply looking to gain a practical understanding of IT service management. This new edition is compatible with the 2011 update to ITIL®. It includes the following additional processes: business relationship management; design coordination; strategy management for IT services; transition planning and support. An ITIL® licensed product.

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Trading Between the Lines: Pattern Recognition and Visualization of Markets
Trading Between the Lines: Pattern Recognition and Visualization of Markets

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You've read everything you can find about middleware, CORBA, transaction monitors, message brokers, enterprise JavaBeans, and other distributed technologies. Now it's time to put them to work. Time to build your company's first multi-tiered application. But where do you start? How do you structure the programs? How...
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