| Most computer problems aren’t that violent or that dramatic, but the immediate result is often the same: you sit there in a state of shock, staring at the computer, saying to yourself, “What happened? What should I do now? It’s never done that before!” This book will tell you how to understand and fix most personal computer failures, whether they were caused by the computer hardware, by the Windows operating system, or by some other program running on the computer.
There’s not much you can do when your computer explodes except to sweep up the remains and open a window to let the smoke out of the room. But if Windows won’t start, or your hard drive breaks down, or you get a cryptic Blue Screen error message, or any of a jillion other things go wrong, you can almost always restore the machine to useful operation and recover most of your data if you take an organized approach to troubleshooting. The tools for understanding most computer problems are out there on the Internet, in manuals and user guides, and through both on- and offline communities of people who use similar equipment and programs. But they won’t do you any good unless you know where to find them. That’s what this book is for.
This is a book for people who use their computers all the time but who don’t always know how to deal with the major and minor problems that eventually seem to attack most computers. It will tell you how to apply troubleshooting techniques and methods to evaluate and solve computer problems, with an emphasis on computers running Windows XP. It won’t tell you exactly what to do for every possible problem that might appear, but it will tell you where to find detailed explanations of most problems and instructions for fixing them. I will also show you how to recognize specific symptoms and how to understand and use error messages, beep codes, and other diagnostic tools that aren’t always clear on first inspection. I’ll also show you where to find help from Microsoft, from other manufacturers and users, and from the Combined Wisdom of the Internet. And finally, I will tell you how to decide if the time and cost of a repair just isn’t worth the effort. |