Many IT projects fail to deliver the benefits to the business that they promised. This is despite the fact that IT managers and staff work hard to meet the needs of the business by putting systems into place and ensuring that network operations are reliable and stable. The cause of this problem is almost always a misalignment of IT within the business.
In this book, Bennet Lientz and Lee Larssen present over 200 specific, practical guidelines and steps that demonstrate how to:
¨ Align IT and the business
¨ Develop methods that make IT more proactive in helping the business
¨ More effectively manage vendors
¨ Avoid negative surprises
¨ Ensure that more projects are completed on time and within budget
The techniques in this book have been implemented in over 60 organizations around the world and in over 20 different industries, and the authors include several examples in each chapter to illustrate their points.
Bennet P. Lientz is a consultant, teacher, and researcher. He is Professor of Information Systems at the Anderson Graduate School of Management, University of California, Los Angeles (UCLA). Dr. Lientz was one of the project leaders involved in the development of ARPANET, the precursor of the Internet. He is the author of more than 20 books and 60 articles on information systems, planning, project management, and E-Business.
Lee Larssen has served as a business and IT manager and consultant for the past 25 years in over 40 firms in various locations such as Asia, Latin American, Australia and Europe. She was also the Manager of Operations for Toyota Automotive Group from 1979-1999.
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