Microsoft has recently changed its certification program to contain three primary series:
Technology, Professional, and Architect. The Technology Series of certifications are intended
to allow candidates to target specific technologies and are the basis for obtaining the Profes
sional Series and Architect Series of certifications. The certifications contained within the
Technology Series consist of one to three exams, focus on a specific technology, and do not
include job-role skills. By contrast, the Professional Series of certifications focus on a job role
and are not necessarily focused on a single technology, but rather a comprehensive set of
skills for performing the job role being tested. The Architect Series of certifications offered by
Microsoft are premier certifications that consist of passing a review board consisting of pre
viously certified architects. To apply for the Architect Series of certifications, you must have
a minimum of 10 years of industry experience.
When obtaining a Technology Series certification, you are recognized as a Microsoft Cer-
tified Technology Specialist (MCTS) on the specific technology or technologies that you have
been tested on. The Professional Series certifications include Microsoft Certified IT Profes
sional (ÐСÐÐÐ ) and Microsoft Certified Professional Developer (MCPD). Passing the review
board for an Architect Series certification will allow you to become a Microsoft Certified
Architect (MCA).
This book has been developed to give you the critical skills and knowledge you need to pre
pare for the exam requirement for obtaining the ÐСÐÐÐ : Enterprise Support Technician Pro:
Microsoft Desktop Support - Enterprise (Exam 70-622).