Aural Rehabilitation for People with Disabilities, First Edition This timely book takes us back to our roots and reminds us about
the importance and place of aural rehabilitation for persons with a wide
range of disabilities. Dr. Oyiborhoro has assembled a panel of knowledgeable
authors to explore the problems of assessment and management
of individuals with unique and sometimes devastating...
Branded Customer Service : The New Competitive Edge
By applying the concepts in this book, organizations can use customer service as a powerful tool for establishing and maintaining a distinct brand identity.
Branding is an integral part of modern business strategy. But while there are dozens of books on branding products and marketing campaigns, nobody has applied the...