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Strategies for Managing Is/It Personnel

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As IT staff shortages are being experienced worldwide, with a huge gap between the number of positions available for IS/IT workers and the number of available qualified workers to fill them. The major factors that have contributed to the IS/IT crisis include lack of understanding of the career orientations of IS personnel; high IS staff turnover; lack of diversity in the IS profession; the relative youth of the IS profession; and lack of coherent strategies for recruitment, development and retention of IS personnel. This book discusses some of the major factors that have contributed to the IS staff shortage and presents strategies for containing the crisis.

Strategies for Managing IT Personnel explores the challenges faced by organizations as they develop strategies for recruiting, training, retraining and retaining IT professionals.

Strategies for Managing IT Personnel is valuable to all managers, researchers, teachers and students who want to learn about issues related to the IS professional career and how strategies for recruiting, training, and retraining and retaining the best and the brightest IT talent can be designed, implemented and monitored.

About the Authors

Magid Igbaria most recently was a Professor of Information Science at the Claremont Graduate University and at the Faculty of Management, Graduate School of Business, Tel Aviv University. Formerly, he was a Visiting Professor of Decision Sciences at the University of Hawaii in Manoa, and a Professor of MIS, College of Business & Administration, at Drexel University. He had published articles on electronic commerce, virtual workplace, information economics, computer technology acceptance, IS personnel, management of IS, compumetrical approaches in IS, and international IS in Communications of the ACM, Computers & Operations Research, Decision Sciences, Decision Support Systems, Information & Management, Information Systems Research, Journal of Management Information Systems, Omega, Journal of Strategic Information Systems, MIS Quarterly, and others. His research interests focused on electronic commerce, virtual workplace, computer technology acceptance, information and computer economics management of IS, IS personnel, and international IS. At the time of his death, Dr. Igbaria was a member of the editorial board of Information Resources Management Journal (IRMJ), Journal of the Association for Information Systems (JAIS), Journal of Management Information Systems (JMIS), Journal of Engineering and Technology Management (JET-M), Journal of End-User Computer (JEUC), Information Technology & People (IT&P), and Computer Personnel. He was also the Editor of e-Service Quarterly and was an Associate Editor of ACM Transactions on Information Systems (ACM TOIS), Journal of Information Technology Cases & Applications (JITCA), and MIS Quarterly (MISQ). He co-authored a prior book, The Virtual Workplace.

Conrad Shayo is Professor of Information Science at California State University San Bernardino, USA. Over the last 20 years he has worked in various capacities as a university professor, consultant, and manager. He holds a Doctor of Philosophy Degree and a Master of Science Degree in Information Science from Claremont Graduate University, formerly Claremont Graduate School. He also holds an MBA in Management Science form the University of Nairobi, Kenya, and a Bachelor of Commerce Degree in Finance from the University of Dar-Es-Salaam, Tanzania. His research interests are in the areas of IT assimilation, distributed learning, end-user computing, organizational memory, organizational learning assessment, reusable learning objects, IT strategy, and “virtual societies.” His most recent publications can be found in the Information Systems Journal, Journal of End User Computing, and the Encyclopedia of Library Sciences and Information Technology.

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