The first resource available presenting the unique SCOR (Supply Chain Operations Reference) model developed by the Supply-Chain Council, Supply Chain Excellence takes you step-by-step through every moment in the supply chain project lifecycle.

Based on the SCOR Project Roadmap, the book shows how a company can achieve core competency in supply chain improvement by following the proven, widely accepted techniques of the SCC. Including summaries of tasks, key required executive behaviors, graphics, diagrams, and sample deliverables, the book shows you how to:

• Gain support and build confidence by educating the enterprise about supply chain improvement.
• Optimize enterprise resource planning.
• Conduct relevant competitive analysis to define business opportunities.
• Meet financial commitments and achieve significant return on investment.
• Maximize your use of existing technology.
• Align strategy, material flow, work flow, and information flow to focus on the right changes.
• Implement those changes to achieve sustainable competitive advantage.

From establishing the metrics that will determine the project’s level of success for conducting the proper competitive analysis to define business opportunity, this is the one book that provides the official, proven strategies of the Supply Chain Council, and shows you how to adapt them in your own organization. A hands-on guide to achieving operational superiority, Supply Chain Excellence gives you the exact answers you need, whether you’re trying to improve the performance of an existing supply chain system, or implement a new one.

About the Authors

Peter Bolstorff is President and CEO of SCE Limited, which supports “do-it-yourself” supply chain performance through education, coaching, and process expertise. Prior to that, he was Executive Director of Supply Chain for PRAGMATEK Consulting Group; his practitioner experience includes Supply Chain and Operations leadership in Fortune 50 companies in the functional areas of customer service, purchasing, manufacturing, engineering, and order fulfillment.

Robert Rosenbaum is publisher, editorial director, and founding editor of Supply Chain Technology News, the leading magazine for senior and supply chain managers in manufacturing industries. An award-winning journalist, he has focused for his entire career on business topics ranging from entrepreneurship to corporate quality initiatives. He has also worked in marketing, providing internal and external communications counsel for Fortune 500 clients.