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The Essentials of the New Workplace: A Guide to the Human Impact of Modern Working Practices

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The original hardback edition of The New Workplace examined modern business terms such as total quality management, just-in-time production, e-business, lean manufacturing and teleworking. It explored what these terms really mean and what effect they have in practice - especially their impact on productivity and performance and their social and psychological consequences. This paperback is a shorter, revised version of the original book. It will focus on working practices, especially technology orientated ones, which are the most relevant and innovative for consultants.

Featuring internationally-renowned authors, The Essentials of the New Workplace provides an updated assessment of research into the social, psychological and organizational aspects of the new working practices that are shaping today’s workplace.

Modern practices such as team working, total quality management, call centres, virtual organizations and supply-chain partnering are examined. The early chapters focus on their psychological consequences, while later chapters explore their effects on organizational performance. Designed to facilitate the understanding, creation and management of modern working practices, this is a concise, "essential", edition of the larger volume, The New Workplace.

Essential reading for students and scholars of organizational psychology, The Essentials of the New Workplace will also be useful for consultants, as well as human resource managers and others involved with the management of new working practices.

About the Author

David Holman is a Senior Research Fellow at the Centre for Organisation and Innovation, which is part of the Institute of Work Psychology, University of Sheffield. he obtained his degree in psychology, diploma in personnel management and doctorate from Manchester Metropolitan University. His main research interest are job design, well-being and emotions at work, learning at work, and management education and development. He is the author of Management and Language: The Manager as a Practical Author and has published articles in the Journal of Applied Psychology, Journal of Occupational health Psychology, Journal of Occupational and Organisational Psychology, Human relations, Management Learning, Human Factors and Ergonomics in Manufacturing and Applied Ergonomics.

Toby D.Wall is Professor of Psychology at the University of Sheffield, where he is director of the Institute of Work Psychology and the ESRC Centre for Organisation and Innovation. He obtained his first degree and his doctorate from the University of Nottingham. his main research interest have been in industrial and Organisational psychology and have re4cently focused on the effects of advanced manufacturing technology and shop floor work organisation on work performance and strain. His research has appeared in the Journal of Applied Psychology, the Academy of Management Journal and other leading publications. He is also the author of several books including The Human Side of Advanced Manufacturing Technology and Job and Work Design.

Chris W. Clegg is Professor of Organisational Psychology and Deputy Director of the Institute of Work Psychology at the University Sheffield. He is a Co-Director of the ESRC Centre for Organisation and Innovation and Co-Director of the BAE- Rolls-Royce University Technology Partnership for Design. He currently chairs the Sociotechnical Sub-Group of the British computer Society. He holds a BA (Hons) in Psychology from the University of Bradford. He is a Fellow of the British Psychological Society, a Fellow of the Royal Society of Arts, and a chartered psychologist. His research interest are in the areas of new technology, work organisation, information and control systems, sociotechnical theory and new management practices. He has published his work in a number of books and journals.

Paul Sparrow is the Ford Professor of International Human resource Management at Manchester Business School. He graduated from the University of Manchester with a BSc (Hons) in Psychology and the University of Aston with an MSc in Applied Psychology and was then sponsored by Rank Xerox to study the impacts of ageing on the organisation for his Ph.D. at Aston University. He has written and edited a number of books including European Human Resource Management in Transition,  The competent Organization: A Psychological Analysis of the Strategic Management Process, Human Resource Management: The New Agenda, International Human resource Management and Globalizing Human Resource Management. 

Ann Howard is Manger of Assessment Technology Integrity for Development Dimensions International (DDI), a leading provider of human resource programs and services. She has served a president of the Leadership Research Institute, a non-profit organization that she served as president of the Leadership research Institute, a non-Profit organization that she co-founded in 1987. Ann is the author of more than 85 publications on topics such as assessment centers, management selection, managerial careers, and leadership. She is the senior author (with Dr Douglas W. Bray) of Managerial Lives in Transition: Advancing Age and Changing Times, which received the George R. Terry Award of Excellence from the Academy of Management in 1989. 

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