This second edition of the HCI Handbook provides a fresh perspective on the field of human-computer interaction (HCI). Numerous chapters deal with topics that were not addressed in the first edition. Different authors were recruited to address some topics from the first edition, ensuring that this revision provides new perspectives and insights. Finally, other chapters were updated to ensure that they present the latest in research and practice. While HCI may have emerged from within computing, it was quickly energized by substantial contributions from other fields, such as engineering, psychology, education, and graphic design. The resulting interdisciplinary research has produced important outcomes including an improved understanding of the relationship between people and technology as well as more effective processes for utilizing this knowledge in the design and development of solutions which can increase productivity, quality of life, and competitiveness. HCI now has a home in every application, environment, and device, and is routinely used as a tool for inclusion. HCI is no longer just an area of specialization within more traditional academic disciplines, but has developed such that both undergraduate and graduate degrees are available that focus explicitly on the subject. This handbook should be of tremendous value to practitioners, researchers, students, and academicians regardless of enterprise, because HCI, like computing itself, is now ubiquitous.
Composed of eight sections which include 67 chapters, the nearly 2000 pages of this handbook were authored by over 130 imminent researchers and professionals from around the world. Authors work in academia, industry, and research institutes. The Advisory Board was instrumental throughout the process as they helped shape and refine our vision. We thank the contributing authors and the Advisory Board as their commitment to the success of this volume was unwavering. We are honored to have worked with each one of them. It was also truly a pleasure working with Gavriel Salvendy, Lori Handelman, Anthony Messina, and Anne Duffy whose insights and facilitation were critical to the success of this effort.
The handbook opens with a new perspective on the evolution of HCI, which provides a sense of perspective on the field, recognizes significant visionary developments, and directs the reader to seminal work in the field. Sections covering humans in HCI and computers in HCI follow. These 16 chapters address fundamental issues that affect all design decisions. Next, a collection of 22 chapters spanning two sections address the design of human-computer interactions as well as the design of solutions for specific applications and domains. An entire section titled “Designing for Diversity” is dedicated to addressing the needs of diverse users. This unique collection of 8 chapters sets this volume apart from many other HCI resources. The final 19 chapters explore the state of the art in the development process and the management of HCI. The volume concludes with a chapter that presents interviews with five international experts where they share their perspectives on the past, present, and future of HCI.