Although the focus of this book is specific tools that support project communication,
the media that support those tools are critical. In a handful of years, the modes and
capabilities of the information storage and transfer media will have doubled or
tripled in type, speed, and capacity—that is the nature of modern communications.
The greatest evidence of this informational assault can be found in computerbased
technologies, but that does not mean that more conventional technologies
and approaches are moot. The technologies and media examined here include
computer-based, audio, video, traditional written, and verbal communications.
Chapters 3 through 7 will thoroughly examine the nature of a variety of tools
and templates that could be applied using many of the technologies and approaches
presented in this chapter. Stakeholder analyses, for example, can be captured in the
project management software or in forms, presentations, or e-mail. The tools and
templates are not generally exclusive to a single medium. This discussion focuses on
the media that are at the project manager’s disposal and how they are best applied.