The Customer Management Scorecard is based on a unique global survey conducted by QCi that aimed to reveal the true relationship between effective customer management and business performance. Over 300 global assessments of blue chip companies in 22 countries, across all sectors, were conducted using QCi’s Customer Management...

A comprehensive review of all aspects of hypertension in the elderly using the most current clinical data. Topics range from basic concepts, epidemiology and trials, and evaluation and management, to pharmacologic treatment, special populations, and adherence, all presented with an emphasis on the optimal management of patients. The authors...

This book is an anthology of effective database management techniques representing the collective wisdom of the OakTable Network. With an emphasis upon performance—but also branching into security, national language, and other issues—the book helps you deliver the most value for your company’s investment in Oracle Database...